The Challenge
Chamberlain group was in the middle of a transition phase going from a traditional product company to being more software focused with its offerings. Their existing vendor Xactly was not flexible enough to handle the complications of the changing needs so they began looking for a more modern solution that was flexible and easy to use.
Angelina Chiesa, Sales & Incentives Compensation Manager at Chamberlain Group, shares why they picked Everstage and how it completely transformed their commission management process- delivering transparency, scalability, and efficiency.
The Solution
Angelina evaluated a few of the top vendors in the space but immediately picked Everstage. Everstage was the ideal partner for Chamberlain Group, offering a no-code platform that gave them complete control over their commission processes. The implementation journey introduced several powerful capabilities that solved longstanding pain points.
Intuitive Platform, Empowered compensation team
One of the most significant advantages of Everstage was putting commission ownership back into the hands of the compensation team. The no-code platform allowed Angelina and her team to make updates quickly and independently without relying on costly consultants.
This autonomy meant they could implement plan changes instantly, keep up with evolving business needs, and provide accurate, up-to-date information to sales reps and leadership.
Real-time insights with Custom Dashboards
Everstage’s BI powered dashboard stood out as one of the platform’s most valuable features for Chamberlain Group. Angelina designed dashboards tailored to different audiences such as sales reps, managers, executives, and even forecasting teams to meet the diverse needs across the organization.
The real-time insights enabled leadership to monitor performance, validate data, and make informed decisions faster. For sellers, dashboards provide immediate visibility into their earnings and progress toward targets.
Centralized data management with Databooks
Everstage’s Databooks was transformative for Chamberlain Group and acted as a single source of truth, consolidating commission data and providing a structured view of critical information.
By centralizing data management, the team ensures accuracy and reduces time spent reconciling numbers across multiple systems. Databooks empower Angelina’s team to operate with greater confidence while keeping records organized and accessible.
The Results
Since implementing Everstage, Chamberlain Group has seen tangible results in efficiency, transparency, and user satisfaction. The impact is felt across the organization, from sales reps to senior leadership.
Increased transparency and trust
With Everstage, sales reps now have full visibility into their performance and payouts in real time. The process is completely transparent and they no longer have to wait for the statements at the end of every month.
Sales reps can self-serve information like earnings-to-date, quarter payouts, payment schedules, projections and even forecast, eliminating confusion and reducing dependency on the compensation team.
Reduced administrative overhead
Everstage solved long-standing user experience challenges for sales reps who previously struggled to understand commission timelines or payouts. And on top of that, if they have any questions they can reach out to the team directly from within Everstage.
Improved experience across the board
For Chamberlain Group, Everstage has transformed commission management from a complex, consultant-driven process into a streamlined, transparent, and empowering experience. With a strong partnership with Everstage, Angelina and her sales compensation team now operate with greater control, efficiency, and trust across the organization.
