Introduction
Inside sales teams are like Formula 1 pit crews—fast, precise, and built for behind-the-scenes wins. They close through emails, calls, and demos, not boardroom pitches. But even top reps stall out if the incentives aren’t wired right.
That’s the catch: most inside sales compensation plans haven’t caught up with the speed, complexity, or digital enablement of the role. Reps might be generating pipeline, closing monthly recurring revenue, and hitting outreach benchmarks, but if the plan rewards the wrong behaviors, performance slips, and turnover creeps in.
Inside sales professionals today are smarter and more strategic. McKinsey reports teams are using analytics and automation to boost market reach by up to 10%.
Add in hybrid sales, which now account for nearly half of sales roles in high-tech and finance, and you get a function that’s more strategic, scalable, and digitally enabled than ever.
This guide breaks down how inside sales compensation really works, what structures drive performance, and how to build a plan so your reps stay sharp, motivated, and aligned with your growth.
What Is Inside Sales Compensation?
Inside sales compensation refers to the structured pay plan designed specifically for sales reps who work remotely or from an office, typically handling the entire sales process over phone, email, video calls, and CRM tools rather than face-to-face meetings. Unlike field reps who thrive on travel and relationships, inside reps rely on speed, efficiency, and volume. Their compensation plans reflect that.
A strong inside sales compensation plan balances fixed salary with performance-based incentives, aligning individual effort with company revenue goals. When structured well, it drives the behaviors you want, such as more qualified meetings booked, faster deal cycles, and cleaner CRM data.
Roles in Inside Sales
Inside sales covers multiple roles, each with distinct responsibilities and earning potential:
- Sales Development Representatives (SDRs) focus on top-of-funnel activity outreach, cold calls, email campaigns, and booking meetings.
- Inside Sales Representatives (ISRs) manage the sales cycle from lead qualification to close, especially in SMB and mid-market deals.
- Inside Account Executives (AEs) often handle demos, objections, proposals, and negotiations for higher-value opportunities.
How Inside Sales Compensation Differs from Field Sales Plans
Inside sales isn’t just field sales done over Zoom. Here, sales cycles tend to be shorter, communication is almost entirely remote, and the reliance on digital tools is massive, from outreach platforms like Outreach or Apollo to CRM automations in Salesforce or HubSpot. That shift changes how compensation is structured. Here's how:
- Cycle Length: Inside sales reps often close deals in weeks, not months. This favors comp plans that reward monthly or quarterly performance, not long-term closes.
- Activity Volume: It’s a high-output environment. Reps might make 50–100 calls a day, run 10+ demos a week, and juggle multiple active deals. Incentives are designed to keep energy and precision high.
- Efficiency Metrics: Speed-to-lead, demo-to-close rates, and win rates matter more than travel coverage or relationship building. Comp plans reward precision, not persistence.
With the rise of AI tools, automation, and remote workflows, the distinction between inside and field sales is getting sharper. And that’s why comp planning needs to follow suit with faster, clearer, and more tailored to modern workflows.
Core Components of an Inside Sales Compensation Plan
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A high-performing inside sales compensation plan plays a distinct role in motivating performance and reducing attrition. Let’s break down the building blocks that every inside sales comp plan should include.
Base Salary
The base salary provides financial stability, especially important in high-activity roles like SDRs or ramping AEs. It gives reps the confidence to learn, experiment, and build a pipeline without constantly worrying about paycheck variability.
As per Payscale, here are the salary details:
- For Inside Sales Representatives (ISRs): For reps handling qualification through close, the average base salary is $52,040, with most falling between $38,000 and $72,000, according to Payscale (2025). Total pay, including bonus and commission, typically ranges from $36,000 to $74,000.
- Account Executives (AEs): For inside sales AEs managing the full sales cycle, the average base salary is $56,184, with most earning between $42,000 and $73,000, according to Payscale (2025). Including bonuses, profit sharing, and commissions, total annual compensation typically ranges from $46,000 to $81,000 as per Payscale.
These vary by region, industry, and experience level.
Commission or Variable Pay
This is the performance-driven portion of the plan, tied directly to revenue or pipeline generation. Commission structures vary widely depending on the role and the type of sales motion (e.g., subscription vs. transactional).
- SDRs may earn commission based on meetings booked or SQLs generated.
- ISRs and AEs typically earn a percentage of closed deal value, MRR, or ACV..
Bonuses & SPIFFs
Bonuses and SPIFFs (Sales Performance Incentive Funds) inject short-term motivation into the comp plan. They’re ideal for driving urgency during product launches, end-of-quarter pushes, or specific behaviors like CRM hygiene.
Examples include:
- $500 bonus for five demos booked in a week
- Extra $1,000 for closing three deals in under 10 days
- Gift cards or prizes for top call volume during a sprint
These should be clearly defined, time-bound, and budgeted (usually 5–10% of variable comp).
On-Target Earnings (OTE)
OTE is the total expected annual compensation if a rep hits 100% of their quota. It combines base and variable pay, providing a transparent earnings benchmark for both reps and hiring managers.
Typical OTE ranges:
- SDRs: $70,000–$90,000
- ISRs: $90,000–$110,000
- Mid-Market AEs: $120,000–$160,000
- Enterprise AEs: $180,000–$250,000+
OTE also helps in setting quotas, aligning expectations, and benchmarking performance across roles and regions. And in 2025’s competitive hiring market, transparent OTEs have become a key lever in attracting and retaining top talent.
Inside Sales Compensation Structures & Models
The structure of your compensation plan isn’t just a payout formula, it’s a strategy. The way you balance base salary, variable pay, and incentives can completely reshape rep behavior, team dynamics, and revenue outcomes. Let’s explore the most commonly used compensation models in inside sales and when each one works best.
Draw Against Commission
A draw is essentially an advance on future commissions. Reps receive a guaranteed monthly amount, either recoverable (paid back via earned commission) or non-recoverable (not clawed back if targets aren’t met).
This model is especially useful for:
- New hires during ramp-up: It gives them time to learn the product, CRM, and pitch without stressing about pay.
- Seasonal or unpredictable sales cycles: Draws smooth out income during slow periods, keeping motivation high.
50/50 Split
In a 50/50 comp plan, half of the rep’s OTE comes from base salary, and the other half from performance-based incentives. This model suits:
- Experienced AEs or ISRs working full-cycle deals.
- Roles with high quota ownership and revenue accountability.
It signals that reps are expected to own the entire process from outreach to close, and rewards those who consistently deliver results. Teams using this split often see stronger accountability and higher quota attainment.
60/40 or 70/30 Split
These ratios lean more toward stability, offering a higher base salary with a smaller variable component. They’re ideal for:
- SDRs, junior reps, or those in training
- Companies in volatile or early-stage markets
A 70/30 plan can help reduce burnout and turnover among newer reps, especially when performance is affected by factors outside their control (e.g., inbound lead flow or product readiness).
These structures also give leadership more control over budgeting, while still encouraging performance through commissions or bonuses.
Team-Based Incentives
Sometimes, it’s not about the individual, it’s about the squad. Team-based compensation models reward collective performance and are great for promoting collaboration. They work well in:
- SDR pods generating pipeline for shared AEs
- Inbound sales teams qualifying and routing leads collaboratively
- Sales teams aligned around shared monthly or regional quotas
Team goals could be based on total pipeline created, accounts touched, or even departmental NRR (Net Revenue Retention). It reinforces the outcomes your business needs most while keeping reps aligned, motivated, and paid fairly.
Inside Sales Compensation Plan
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Designing a high-performing inside sales compensation plan isn’t about adding more complexity. It’s about aligning pay with real-world selling behavior, so reps stay motivated, leaders get predictability, and everyone knows what success looks like. Here’s how to do it.
Step 1: Define the Role, Scope, and Objectives
Your first move is clarity. Whether you're hiring an SDR or a full-cycle inside salesperson, defining the scope and outcomes of the role is critical to building the right comp plan. Every plan must be rooted in what that role actually does and what success looks like.
Actionable steps:
- Document each role’s scope: inbound vs. outbound, full-cycle vs. handoff model.
- Identify 1–2 primary outcomes per role (e.g., qualified pipeline, closed-won revenue).
- Align these outcomes with revenue goals, product motion, or sales maturity.
Step 2: Pick Metrics That Actually Drive Revenue
Metrics are your performance compass, but only when they reward the right behavior. Focus instead on trackable, high-impact KPIs that reflect real pipeline contribution and revenue movement.
Actionable steps:
- Limit each role to 2–3 performance metrics (e.g., SQLs, MRR, ACV, win rate).
- Ensure metrics are trackable via your CRM and sales engagement tools.
- Audit metric relevance quarterly to remove outdated or misaligned indicators.
Step 3: Set the Right Pay Mix and Quota Structure
Not all reps should have the same base-to-variable pay mix. Entry-level SDRs need income stability; AEs closing high-value deals may thrive on more at-risk pay. Your pay mix and quota should reflect role maturity, deal complexity, and market benchmarks.
Actionable steps:
- Choose a base-variable split: 50/50 for AEs, 60/40 or 70/30 for SDRs.
- Use a quota‑to‑OTE ratio of 3.5× to 4.5× (i.e., quota divided by on‑target earnings; for example, a 4× ratio means a rep with $100K OTE carries a $400K quota) to ensure goals are aggressive yet attainable
- Add accelerators and thresholds to reward top performers and weed out underperformance.
Step 4: Add Bonuses and SPIFFs to Spark Engagement
Your core plan drives consistency. But bonuses and SPIFFs add that jolt of motivation when priorities shift like pushing a new product, boosting pipeline, or closing fast. When used strategically, they improve morale without inflating long-term costs.
Actionable steps:
- Run time-bound SPIFFs (e.g., “most demos-to-close in 14 days”).
- Add a quarterly bonus for top pipeline contributors or fastest ramping rep.
- Avoid stacking too many bonuses—rotate them to prevent burnout or gaming.
Step 5: Operationalize with RevOps, Automation & Feedback Loops
The best comp plan falls apart without clean execution. Make sure RevOps and Finance are in the loop early to validate payout logic and forecastability. Use automation tools to track performance, reduce errors, and surface insights for tweaks. And always treat your plan like a living system.
Actionable steps:
- Involve Finance & RevOps before rollout for budget alignment and data flow.
- Use commission automation platforms like Everstage to reduce manual errors.
- Run quarterly reviews to tweak quotas, retire low-performing SPIFFs, or adjust ratios.
Conclusion
Inside sales compensation is about building a revenue system that rewards the right behaviors, scales with your business, and keeps your best reps engaged. In a remote-first, high-velocity world, the old-school approach to comp plans just doesn’t cut it anymore.
You need clarity around role-specific metrics. You need flexibility to adapt to product shifts and market conditions. And you need transparency, so reps trust the system and focus on performance, not payroll disputes. Whether it’s balancing base and variable pay, structuring accelerators, or automating payouts, the goal is the same: align incentives with impact.
And here’s the truth: getting all this right manually is a nightmare. That’s where Everstage comes in.
With Everstage, you can build dynamic, transparent, and automated sales compensation plans that scale with your inside sales team. No more spreadsheets. No more payout errors. Just real-time visibility, rep-friendly dashboards, and comp plans that drive performance.
See how Everstage can power your inside sales compensation strategy. Book a demo today.
Frequently Asked Questions
What is included in an inside sales compensation package?
An inside sales compensation package typically includes a base salary, commission or variable pay, and bonuses or SPIFFs. In some cases, especially in SaaS or startup environments, reps may also receive equity or team-based incentives tied to broader company performance.
What’s a typical base-to-variable split for inside sales roles?
The base-to-variable pay mix depends on the role and experience level:
- 50/50: Common for inside Account Executives (AEs) managing high-value deals
- 60/40 or 70/30: Standard for SDRs and junior inside reps who need income stability
These splits aim to balance financial predictability with motivation to hit quota.
How is On-Target Earnings (OTE) calculated for inside sales reps?
OTE (On-Target Earnings) is the total compensation a rep earns by hitting 100% of their quota. It's calculated as:
OTE = Base Salary + Variable Pay at full quota
For example, a rep with a $60,000 base and $30,000 variable has a $90,000 OTE.
Should inside sales reps be paid commission on renewals or upsells?
Yes, if they manage full-cycle accounts or are involved post-sale. Many inside AEs and hybrid roles are compensated for renewals, upsells, and expansions to incentivize long-term account growth and retention.
Do inside sales compensation plans include team-based incentives?
They can. Some companies include team bonuses based on shared goals like total pipeline generated or collective revenue targets. This promotes collaboration over competition, especially in SDR pods or multi-touch sales processes.
How often should inside sales compensation plans be reviewed?
Compensation plans should be reviewed quarterly or at least twice a year. Revisions may be needed due to quota trends, product changes, market shifts, or feedback from sales leadership and RevOps.